Occasionally there are circumstances under which a buyer will request to return an order.

The GetOrders response payload includes the following fields which provide general information about orders that are being returned:

Order returns are managed using the Post-Order API Return Calls.

Manage order returns

The Post-Order API offers updated after-sale experiences that include new flows for order returns.

If order returns have previously been processed using the Trading API, changes must be made to existing flows to take advantage of the updated after-sale capabilities offered by the Post-Order API.

For complete information about using the Post-Order API, refer to: