EvidenceTypeEnum

PROOF_OF_DELIVERY

This enumeration value indicates that the evidential documentation is for proof of order delivery. An example is shipment tracking information from a shipping carrier. A PROOF_OF_DELIVERY document might be needed if the buyer initiated the payment dispute for not receiving the item.

PROOF_OF_AUTHENTICITY

This enumeration value indicates that the evidential documentation is for proof of item authenticity. A PROOF_OF_AUTHENTICITY document/image might be needed if the buyer initiated the payment dispute due to suspecting that the item may be counterfeit.

PROOF_OF_ITEM_AS_DESCRIBED

This enumeration value indicates that the evidential documentation is to show that the item is as described. This document may be a photo. A PROOF_OF_ITEM_AS_DESCRIBED document might be needed if the buyer initiated the payment dispute because they thought the item was not as subscribed.

PROOF_OF_CREDIT_NOT_DUE

This enumeration value indicates that the evidential documentation is for proof of credit not due. A PROOF_OF_CREDIT_NOT_DUE document/image might be needed if the buyer initiated the payment dispute due to expecting a credit.

PROOF_OF_RETURN_NOT_RECEIVED

This enumeration value indicates that the evidential documentation is for proof that a return item has not been received by the seller, so a refund has not yet been issued.

PROOF_OF_DELIVERY_AS_FILE

This enumeration value indicates that the evidential documentation is a file that is proof of order delivery.

PROOF_OF_DELIVERY_SIGNATURE

This enumeration value indicates that the evidential documentation is a delivery signature file.

PROOF_OF_PICKUP

This enumeration value indicates that the evidential documentation is for buy online, pick up in store.

OPTIONAL_SUPPORTING_DOCUMENTS

This enumeration value indicates that the evidential documentation is optional.