Action Required: From early May, API users must include standardized condition details when creating or updating listings in certain coins category. Update your integration to stay compliant. Learn more here.
Size Standardization Update: Apparel & Footwear listings with non-standard, missing, or incomplete size information may be blocked or hidden starting August 2026. Normalization begins in June. Learn more here.
Starting September, 2026, three listing fields are available to support ECGT commercial guarantee label for EU business sellers: Durability guarantee (new), brand, and model. Learn more here.

Home Support API Status Sandbox Resolved Sandbox User Creation Issue

RESOLVED- Sandbox User Creation Issue

Site or Service Name:

Sandbox

Last Update:

Fri Sep 19 2025 13:19:11 GMT-0700 (Mountain Standard Time)

Description:

When attempting to create a new Sandbox User, the following error message appears: "An unknown issue has occurred. Please contact the website administrator."

The issue has been resolved.

Status:

Resolved