eBay Trading API
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Types that use DisputeExplanationCodeType:
| Value | Description | Which calls use this value * |
| BuyerHasNotResponded | The buyer has not responded within the 7-day waiting period. Allowed when DisputeReason is BuyerHasNotPaid. | AddDispute, GetDispute, GetUserDisputes |
| BuyerNoLongerRegistered | The buyer is no longer a registered user. Allowed when DisputeReason is BuyerHasNotPaid. | AddDispute, GetDispute, GetUserDisputes |
| BuyerNoLongerWantsItem | The buyer no longer wants the item. Allowed when DisputeReason is TransactionMutuallyCanceled. | AddDispute, GetDispute, GetUserDisputes |
| BuyerNotClearedToPay | The buyer is not cleared to pay. Allowed when DisputeReason is BuyerHasNotPaid. | AddDispute, GetDispute, GetUserDisputes |
| BuyerNotPaid | Buyer has not paid for the item. | AddDispute, GetDispute, GetUserDisputes |
| BuyerPaymentNotReceivedOrCleared | Payment was not received or didn't clear. | AddDispute, GetDispute, GetUserDisputes |
| BuyerPurchasingMistake | The buyer made a mistake. Allowed when DisputeReason is TransactionMutuallyCanceled. | AddDispute, GetDispute, GetUserDisputes |
| BuyerRefusedToPay | The buyer has refused to pay. Allowed when DisputeReason is BuyerHasNotPaid. | AddDispute, GetDispute, GetUserDisputes |
| BuyerReturnedItemForRefund | The buyer returned the item for a refund. Allowed when DisputeReason is TransactionMutuallyCanceled. | AddDispute, GetDispute, GetUserDisputes |
| CustomCode | Reserved for internal or future use. | AddDispute, GetDispute, GetUserDisputes |
| OtherExplanation | Some other reason not specified in this code list. Allowed when DisputeReason is either BuyerHasNotPaid OR TransactionMutuallyCanceled. | AddDispute, GetDispute, GetUserDisputes |
| PaymentMethodNotSupported | The buyer requests a payment method that the seller does not accept. Allowed when DisputeReason is BuyerHasNotPaid or TransactionMutuallyCanceled. Deprecated. | AddDispute, GetDispute, GetUserDisputes |
| SellerDoesntShipToCountry | Seller doesn't ship to the country requested by buyer. | AddDispute, GetDispute, GetUserDisputes |
| ShipCountryNotSupported | The buyer requests shipment to a country that the seller does not ship to. Allowed when DisputeReason is BuyerHasNotPaid. Deprecated. | AddDispute, GetDispute, GetUserDisputes |
| ShippingAddressNotConfirmed | The buyer requests shipment to an unconfirmed address. Allowed when DisputeReason is BuyerHasNotPaid or TransactionMutuallyCanceled. | AddDispute, GetDispute, GetUserDisputes |
| UnableToResolveTerms | The buyer and seller were unable to resolve a disagreement over terms. Allowed when DisputeReason is TransactionMutuallyCanceled. | AddDispute, GetDispute, GetUserDisputes |
| Unspecified | Used when DisputeReason is ItemNotReceived or SignificantlyNotAsDescribed. | AddDispute, GetDispute, GetUserDisputes |
| UPIAssistance | Dispute opened by Unpaid Item Assistance | AddDispute, GetDispute, GetUserDisputes |
| UPIAssistanceDisabled | Unpaid Item Assistance is disabled. | AddDispute, GetDispute, GetUserDisputes |
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